October 23, 2014 Leave a comment
[This is not a paid post for a lot of reasons. The tl;dr is that as far as my work that I will cite here, I've been paid for some of it, and the rest was the result of time that I donated to local organizations. I didn't feel right "double dipping", as it were. Not to mention that with #GamerGate still incomprehensibly a thing, I want to avoid anything that even resembles being a "professional victim". That said, if you want to support me in doing this kind of work, becoming a patron would certainly help.]
The ongoing climate of fear, intimidation, and harassment sparked by GG has certainly put gaming’s problem with women in stark relief. If there can be said to be any good that has come of GooberGate, it is that gamers who have previously tried to “stay neutral” in such debates are realizing that there is no such thing as “neutrality” when it comes to hate movements.
So I felt like this would be a good time to talk about anti-harassment policies, because working to implement harassment policies is a concrete step that can be taken to make women feel safer at conferences and other large events.
First: What is an anti-harassment policy and why should our event have one?
An anti-harassment policy is a policy that clearly spells out types of behavior that will not be permitted, steps that event attendees can take to report harassment, and how the policy will be enforced. Anti-harassment policies are a key part of creating a safe environment, because they help to set an expectation that harassment is an issue that will be taken seriously by event organizers.
If you’re just getting started learning about anti-harassment policies, The Ada Initiative and the Geek Feminism Wiki are excellent resources, albeit more tech conference-focused. For a (mostly tabletop) gaming-focused take on the issue, the incomparable John Stavropolous has written this excellent guide called How to Run Safer, Accessible, and Inclusive Game Conventions.
Second: What are some examples of robust anti-harassment policies “in the wild”?
While DragonCon has had problems with regards to uneven enforcement of convention policies and bad optics over their decision to ban Backup ribbons, they still have one of the best-written anti-harassment policies that I’ve seen. The language itself is worth using as a template, although hopefully event organizers would use DragonCon’s actual implementation of the policy as a cautionary tale and not as an example to be emulated.
Pelgrane Press has an official anti-harassment policy for 13th Age events that I was paid to work on, along with Ash Law. I quite like this as an example of a policy that not only spells out inappropriate behavior but also spells out the things that event attendees should be able to expect as part of a positive and open gaming environment.
Anti-harassment policies don’t have to be limited to geek events, however. They can, and should!, be written for pretty much any kind of volunteer-run organization. After working on the 13th Age policy, I helped to adapt some of that language in the implementation of an anti-harassment policy for a local amateur theater company that I am a part of.
Third: How do I notify attendees of an anti-harassment policy?
Well, personally I’m a huge fan the approach that New York ComicCon took:
GIANT-ASS VERY READABLE SIGNS.
Your organization might not have the budget for such large signage, but prominently placed, clearly worded signage is definitely the way to go. At the very minimum, the anti-harassment policy should be posted in a high-visibility area near your event’s registration area and outside each entrance to the dealer’s hall, if you are running an event that has one. A lot of harassment actually takes place in convention dealer halls and is largely directed at cosplayers.
Which is why, if you are running an event that participants are likely to attend in costume, you should also consider posting “cosplay is not consent” posters in high traffic areas of your event space.
Lastly, it can be very difficult for convention staff to know how to handle harassment complaints in the moment, especially as many gaming and other geekdom conventions are at least partially staffed by volunteers. However, it is critical that convention staff know how to conduct themselves when approached with a harassment complaint, so as to avoid making an already terrible situation even worse.
So here is an example of a concise document that can be used to train staff in how to talk to someone bringing forward a harassment complaint, as well as guidelines for how to responsibly take action. This was something that I wrote for that same local theater company, but could easily be adapted to fit the needs of a conference or convention.
Fourth: what can I do to push event organizers to implement harassment policies?
If there’s an event you’d like to attend that doesn’t have an anti-harassment policy, contact the event organizers directly and express your concern about the lack of a policy. Most of the time, event organizers who are running events without anti-harassment policies aren’t doing so out of malice. The problem of convention harassment is something that has pretty much always existed, but been kept silent.
For instance – after I approached GenCon organizers about my concern regarding their lack of a policy and related my experience of being harassed at GenCon, GenCon subsequently implemented an anti-harassment policy, which was even mentioned in the opening ceremonies at the beginning of the convention. (They could still do better with signage, but they’re working on it, which is hugely encouraging.)
It can be a bit scary broaching such a topic, but remember that it is in the best interests of event organizers to ensure that their attendees feel safe and welcome.
Lastly, should you be blessed enough to possess sufficient status within your community to be invited as a panelist or guest of honor at a convention, please strongly consider following John Scalzi’s example in refusing to attend events without an anti-harassment policy. By setting such an example, you can make things better for everyone.
 Either you side with the people being abused, or you side with their abusers. The idea of this as a conflict with opposing “sides” is victim-blaming of the worst sort, because it makes speaking out against abuse somehow morally equivalent with ACTUALLY ABUSING PEOPLE.